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Applies to Product - Dynamics 365 Business Central

What’s happening?
Customers are experiencing issues with the Currency Code not being transferred correctly during the migration from GP (Great Plains) to BC (Business Central) for foreign bank accounts, particularly for USD bank accounts. Additionally, there are errors related to Currency Codes when posting batches for several sales orders.


Reason:

  1. The missing Currency Code during migration from GP to BC is identified as a known limitation of the migration tool. This issue has been submitted to the Microsoft Idea site for future enhancements.
  2. A specific application function related to the posting process in Business Central is causing the Currency Code to be lost when the Posting Date is changed, leading to errors during batch posting of sales orders.
Resolution:
For the Currency Code issue during migration:
  1. Ensure that the USD currency code is set up correctly in Business Central. If it does not exist, create a new currency entry for USD and fill in the relevant details such as the display name, symbol, and decimal places.
  2. Use the Update Currency Exchange Rates action to ensure that the exchange rates for USD are up-to-date.
  3. When entering transactions, specify the currency code as "USD" to ensure that the amounts are recorded in USD.
For the Currency Error when posting batches:
  1. Check if the "Replace Posting Date" and "Replace VAT Date" options are enabled during the posting process.
  2. Verify that the Currency Code field is filled in the sales order before posting.
  3. If the issue persists, gather the Tenant ID, environment name, a screenshot of the error, and the date and time when the error occurred to assist in further investigation.
  4. If the above steps do not resolve the issue, refer to the related bug reports and engage with the Microsoft support team for additional assistance.