Applies to Product - Dynamics 365 Project Operations
What’s happening?
The customer is experiencing an issue with inventory management where an item, which has been consumed for projects, still appears as on-hand in the system across two inventory locations. The customer is requesting the removal of these items from the inventory system.
Reason:
The inventory management system has not been updated to reflect the actual physical consumption of the items. Possible causes include a data entry error, a system glitch, or a lack of integration between the project management system and the inventory management system.
The inventory management system has not been updated to reflect the actual physical consumption of the items. Possible causes include a data entry error, a system glitch, or a lack of integration between the project management system and the inventory management system.
Resolution:
To resolve this, the following steps should be taken:
- Utilize the cleanup routines available in Dynamics 365 Finance and Dynamics 365 Supply Chain Management. These routines can help manage inventory effectively, including the deletion of on-hand entries that are no longer needed. More detail in Cleanup routines in Dynamics 365 Finance and Dynamics 365 Supply Chain Management - Finance & Operations | Dynamics 365 | Microsoft Learn
- Specifically, the On-hand entries cleanup routine is designed to delete closed and unused entries for on-hand inventory, which may be applicable in this case to remove the specified item from the inventory locations mentioned.