Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
Customers are unable to download provided links for scripts or packages due to expiration, which typically occurs within 24 hours. Requests for reissuing new download links may not receive timely responses.
Reason:
The initial download links provided to customers expire after a set period, leading to difficulties in accessing necessary files if not downloaded in time.
Resolution:
- If a customer is unable to download the files before expiration, they should request the support team to reissue new download links.
- The support team will provide new download links that are valid for another 24 hours.
- Customers should ensure to download the files promptly after receiving the new links to avoid expiration issues again.
- If the customer encounters issues accessing the links due to network restrictions, they should inform the support team for further assistance.