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Applies to Product –Dynamics 365 Supply Chain Management


What’s happening?
The customer encounters an error message stating that a valid license for the full product version of Docentric is required when attempting to print or preview the purchase packaging slip report.


Reason:
The error indicates that the Docentric AX license file is not found, suggesting that the product has not been unlocked with a valid license.


Resolution:

  • Apply a valid Docentric AX license file to unlock the product.
  • After applying the license, attempt to print or preview the purchase packaging slip report again.