Views:
Applies to Product - Dynamics 365 Supply Chain Management

What’s happening?
In the Service order 'Work description report', the system does not display the legal entity address with the purpose 'Service' as required by the user.
 
Reason:
Out-of-the-box (OOB), Dynamics 365 does not directly support showing the legal entity address with the purpose ‘Service’ in the ‘Work description report’ for service orders.
 
Resolution:
To include the legal entity address with the purpose ‘Service’ in your report, you would typically need to: - Customize the Report Layout: Modify the report layout to include the legal entity address field. - Ensure the Address Field: Ensure that the address field with the purpose ‘Service’ is available in the dataset used by the report. - Use Power BI or SSRS: Utilize Power BI or SQL Server Reporting Services (SSRS) to create a custom report that includes the desired address information.
If this specific feature is not available OOB, customization may be necessary to achieve the desired outcome.