Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The vendor is not retrieved from the BOM line detail of the service item when manually changing the route in a planned production order. This issue occurs specifically in the New Planning Optimization and is not observed in the previous master planning engine.
Reason:
The underlying cause of this is related to the requirement for an update of the explosion of the planned production order after changing the BOM and route to produce it in subcontracting. The vendor must be specified in the service item details, but it is not being retrieved as expected.
Resolution:
- Ensure that the vendor is specified in the service item details.
- After changing the BOM and route, perform an update of the explosion of the planned production order to refresh the requirements based on the new route and BOM.
- If the issue persists, collaborate with the product team for further investigation and troubleshooting.
- Track updates for the work item related to this issue using the provided link for issue tracking.