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Applies to Product - Dynamics 365 Supply Chain Management

What’s happening?
The batch order number format is incorrect when importing batch orders via the Excel add-in, resulting in the system using the production order number sequence instead of the desired batch order number sequence.


Reason:
This has been identified as occurring since last week, where the batch order created via the Excel add-in using the ProdBatchOrderHeaderEntity incorrectly utilizes the number sequence of the production order.


Resolution:

  1. As a temporary workaround, set both the production order and batch order to use the number sequence of the batch order from the following path:
  2. Production control > Setup > Production control parameters > Number sequences.
  3. If the issue persists, clear the browser's cache using the following queries to ensure that old versions of the Segmented Control code are not being run:
  4. Execute the following commands:
    • https://usnconeboxax1aos.cloud.onebox.dynamics.com/?mi=SysClassRunner&cls=SysFlushAOD
    • https://usnconeboxax1aos.cloud.onebox.dynamics.com/?mi=SysClassRunner&cls=SysFlushDictionary
    • https://usnconeboxax1aos.cloud.onebox.dynamics.com/?mi=sysclassrunner&cls=SysFlushData
  5. Monitor the situation for a few days to confirm if the issue has been resolved. If the problem does not reoccur, the case can be archived. If issues persist, further investigation may be required.