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Applies to Product -Dynamics 365 Lifecycle Services


What’s happening?
Customers are inquiring about the Business Continuity and Disaster Recovery (BCP/DR) plans for their subscriptions, specifically regarding geo-redundancy, data replication between regions, potential data loss during disasters, and the expected downtime of applications.


Reason:
The inquiries stem from the need for clarity on the BCP/DR validation plans, including whether geo-replication is set in the same or different regions, the nature of failover processes, and the implications of data center outages.


Resolution:

  • For general information regarding Business Continuity and Disaster Recovery, refer to the following resources:
  • Resiliency and continuity - Microsoft Service
  • Service Trust
  • It has been confirmed that:
  • The BCP/DR plan is general as per the documentation provided.
  • Data is replicated between different data centers in paired regions to support cross-region replication.
  • There will not be any data loss if the main data center goes down; however, there may be some application outage.
  • The downtime of the application in case of a disaster is not specifically defined and would depend on the nature of the issue.
  • If further assistance is needed or if there are additional questions, customers are encouraged to reach out for support.