Applies to Product - Dynamics 365 Lifecycle Services
What’s happening?
Customers may encounter the error message: "The request was aborted: Could not create SSL/TLS secure channel" when attempting to make API calls in specific environments, particularly in development environments.
Reason:
This arises due to the environment not enabling certain TLS cipher suites, which are necessary for establishing a secure SSL/TLS connection.
This arises due to the environment not enabling certain TLS cipher suites, which are necessary for establishing a secure SSL/TLS connection.
Resolution:
To resolve this, follow these steps: 1. RDP (Remote Desktop Protocol) into the virtual machine hosting the affected environment. 2. Open the Local Group Policy Editor by pressing Win + R, typing gpedit.msc, and pressing Enter. 3. Navigate to the following path: - Computer Configuration → Administrative Templates → Network → SSL Configuration Settings. 4. Double-click on "SSL Cipher Suite Order." 5. Add the required TLS versions to the list of cipher suites in the desired order. 6. Apply the changes and restart the server if necessary.
For further details on enabling TLS cipher suites, refer to the documentation on managing Transport Layer Security (TLS) in Windows.
To resolve this, follow these steps: 1. RDP (Remote Desktop Protocol) into the virtual machine hosting the affected environment. 2. Open the Local Group Policy Editor by pressing Win + R, typing gpedit.msc, and pressing Enter. 3. Navigate to the following path: - Computer Configuration → Administrative Templates → Network → SSL Configuration Settings. 4. Double-click on "SSL Cipher Suite Order." 5. Add the required TLS versions to the list of cipher suites in the desired order. 6. Apply the changes and restart the server if necessary.
For further details on enabling TLS cipher suites, refer to the documentation on managing Transport Layer Security (TLS) in Windows.