Applies to Product - Dynamics 365 Lifecycle Services
What’s happening?
Customers are experiencing issues with the extension of Just-In-Time (JIT) account access and EnableAccess settings.
Reason:
The underlying cause of this is related to the processing of extension requests for JIT accounts and EnableAccess settings, which may not always be accommodated as per customer requests.
Resolution:
- The JIT account and EnableAccess settings have been extended until a specified date and time.
- Customers should confirm if the current extension meets their requirements or if further actions are needed.
- If the extension request cannot be accommodated, communicate the new expiration date and provide an explanation for the decision.
- For any further inquiries or clarifications, customers are encouraged to reach out to support for assistance.