Applies to Product -Dynamics 365 Lifecycle Services
What’s happening?
Customers require clarification regarding the scheduling and deployment of Proactive Quality Updates (PQU) in Dynamics 365. Specifically, they seek to understand the implications of scheduling manual deployments in relation to automatic PQU applications.
Reason:
The confusion arises from the overlapping schedules of manual deployments and the automatic application of PQU by Microsoft, which is typically scheduled during specific maintenance windows.
Resolution:
- Customers should be informed that PQU's are scheduled by Microsoft and are applied automatically during designated dark hours based on the region.
- It is important to note that PQU's cannot be scheduled to run at a specific time, and the exact date and time of application cannot be confirmed.
- If a manual deployment is planned, it should be scheduled to avoid conflicts with the PQU application window. For instance, if a manual deployment is set for a specific date and time, customers should verify that it does not coincide with the scheduled PQU application.
- Customers are advised to refer to the PQU yearly calendar and maintenance hours, which can be found in the relevant Microsoft documentation.
- In cases where manual actions are taken, customers should confirm whether the PQU will still be applied automatically if no manual intervention is made.