File Upload Failed from Rich Text Editor on Custom Field

Issue:

In Power Pages, when attempting upload files (such as screenshots) to a field that uses the rich text editor (RTE) control on a webpage, users receive error "file upload failed. Please try again."

Cause:

This occurs due to insufficient permissions on the 'msdyn_richtextfile' table.

Resolution:

To resolve this, ensure that the user has the following specific permissions on the 'msdyn_richtextfiles' table:

• Read
• Write
• Create
• Delete

For additional details, refer to the following documentation:

• Set table permissions in Power Pages | Microsoft Learn
• Tutorial: How to add a rich text component to a form | Microsoft Learn