What's happening?
Customers require an alternative feature to the Dynamics 365 Gamification feature, as the original Gamification feature has been deprecated and is no longer functional.
Reason:
The Dynamics 365 Gamification feature was deprecated effective April 1, 2021. Limited support was provided until September 30, 2021, and as of October 1, 2021, the solution is no longer functional.
Resolution:
The Dynamics 365 Gamification feature was deprecated effective April 1, 2021. Limited support was provided until September 30, 2021, and as of October 1, 2021, the solution is no longer functional.
For further details and guidance on this deprecation, please refer to the official Microsoft documentation: - Important changes (deprecations) coming in Power Platform - Power Platform | Microsoft Learn
No specific alternative feature was provided in the case information.