Unable to Assign Security Roles to Users in Power Platform

What’s happening?

Users with a valid license cannot be assigned security roles. When attempting to assign roles, an error message indicates that the user is disabled and roles cannot be assigned to disabled users.

Reason:

This occurs because the user is either disabled or the organizational setting "AllowRoleAssignmentOnDisabledUsers" is not enabled, preventing role assignment to disabled users.

Resolution:

To resolve this, perform one of the following actions:

• Ensure the user account is enabled in the Microsoft Admin Center.
• Alternatively, enable the organization setting "AllowRoleAssignmentOnDisabledUsers" from the OrgDBSettings solution. This setting allows assigning security roles to disabled users. See OrgDBOrgSettings tool for Microsoft Dynamics CRM - Microsoft Support for more information.