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Power Platform Community / Forums / Power Automate / Premium Connector "Con...
Power Automate
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Premium Connector "Convert Word Document to PDF" - unable to make it work

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Posted on by 313

Hi,

 

I have been trying to use the Premium Connector "Convert Word Document to PDF" but it seems to be completely unusuable. 

 

It does not matter whether it is a document on OneDrive or SharePoint. 

Since providing a static file path, I permutated trough different document references to try to coerce it into obedience, but failed every time.

I have tried to give it as a file reference, on both SharePoint and OneDrive for Business: 

Id

FileID

Path

Document Contents

Dynamic Content
Static file path

A static file name selected in the action's file browser. (This should work - it says "select a word through the file browser")

 

In all cases, I get the error: 

{
"status": 400,
"message": "The selected file doesn't exist, please select a valid file and drive.\r\nclientRequestId: XXXX(uuid removed)XXXX",
"error": {
"message": "The selected file doesn't exist, please select a valid file and drive."
},
"source": "wordonlinebusiness-eus.azconn-eus-01.p.azurewebsites.net"
}

 

I have already opened a support ticket, and together with Power Automate Support, we have been unable to make it work - at all. 

I would to share experiences and know about success stories or frustrations with the "Convert Word Document to PDF" Connector. 

 

I know about the venue to convert documents to PDF using OneDrive. (it is still on preview , but seems to work) 

However, as a matter of data governance and SOPs, being able to convert the document using sharepoint , without creating a document copy of a controlled document on the user's personal OneDrive, is more desirable, and/or required for compliance. 

 

Please share experiences, have you managed to make it work? 

 

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  • Brad_Groux Profile Picture
    4,556 on at

    If you could provide an expanded screenshot of your Flow and steps, your Flow run history, and of any detailed error messages you're receiving we could likely better assist you. Also, for the best results, you may want to review How to write a good forum post.

    If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE. Want to know more? Follow @BradGroux on Twitter, and check out my Medium blog at https://msft.engineer.

  • Gennessis Profile Picture
    3 on at

    Dear,

    I've been dealing with the same isue. The solution provided in this topic worked out perfectly.

    BR

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