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Power Platform Community / Forums / Power Automate / Teams: Why won't "When...
Power Automate
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Teams: Why won't "When a new channel message is added" or "When keywords are mentioned" trigger?

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I'm trying to trigger an action (reply to a message with specific content) whenever a message is added to a channel with a specific subject line. However the flow never triggers, neither during Test nor if I save the message. If I build the Reply action separately e.g. with a manual trigger, it works fine.

 

How can I troubleshoot this? Should I talk to my IT department?

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  • sandeepstw Profile Picture
    312 Moderator on at

    Hi @jrynd-iCapital ,

     

    Ensure the condition you've set to identify the specific subject line is correctly formatted. Common issues include case sensitivity or extra spaces.

     

    Please mark as solution if it helps. 

     

    Thanks,

    Sandeep Mishra

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