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Power Platform Community / Forums / Copilot Studio / Links are removed from...
Copilot Studio
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Links are removed from generated responses

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Posted on by 24

In my knowledge sources, I reference links that are relevant. However, it is a known issue that these links get removed. I read online about a workaround that I have not been able to reproduce in order to still reference links: Copilot: An external link was removed to protect your privacy.. Has anyone successfully done this and can explain where this prompt was entered? Does anyone have an idea if Microsoft will address this issue, and if so, when? Other workarounds are also welcome.

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  • SaiRT14 Profile Picture
    1,990 Super User 2025 Season 2 on at
    Links are removed from generated responses
     
    Yes -  known limitation designed to protect user privacy and ensure compliance with Microsoft's policies
     
    pls try the following:
     
    If links are being removed as hyperlinks, try embedding them as plain text in the knowledge source or responses.
    Add the links as part of the structured data in your knowledge base or FAQ entries.
    Format the text in a way that Copilot does not interpret it as an external reference but keeps it in context for users.
    Store frequently used links in environment variables or metadata accessible within your Copilot Studio setup.
     
     
  • ND-02010700-0 Profile Picture
    24 on at
    Links are removed from generated responses

    Hi,

    I have fully written out the links as plain text and tried rewriting the text in various ways to ensure that Copilot wouldn't recognize it as an external reference. I also organized the sources in an Excel sheet and uploaded it, but none of this seems to work. What exactly do you mean by adding links in FAQ entries? And how can I add links as environment variables or metadata?

  • Calvin Park Profile Picture
    3 on at
    Links are removed from generated responses

    Hi all, i've updated the prompt in the Copilot: An external link was removed to protect your privacy post to include insights from Andreas Sieber on LinkedIn. The prompt should be more persistent now. 

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