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Power Platform Community / Forums / Power Apps / Cookie issue for Canva...
Power Apps
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Cookie issue for Canvas Apps embedded in SharePoint

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Posted on by 49

We have multiple Canvas apps embedded within a SharePoint (online) site. 

Users access the SharePoint site for the articles, FAQs, and use the embedded Canvas apps to raise requests. Users access the SharePoint site on their iPhones using Edge browser. COA policies do not allow use of other browsers.

 

Some users are facing the below error when the Canvas Apps loads.
Power Apps requires cookies to be enabled. Please enable them in your browser and refresh your browser.

Shidin_0-1680004273189.png

 

As per documentation at https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/isolate-and-troubleshoot-common-issues/troubleshooting-startup-issues?tabs=microsoft-edge , we have the following settings enabled:

  1. All cookies allowed on the Edge app. 
  2. Cross website tracking allowed in iOS settings for the Edge app.

 

The canvas apps are embedded using the Embed option in SharePoint. 

Shidin_1-1680004530620.png


Strangely enough, using the Microsoft PowerApps webpart solves the issue, but this is a PREVIEW feature. And we do NOT want to use it in PRODUCTION. 

Shidin_2-1680004605578.png

 

PS: Using the Power Apps mobile app is not an option. Neither is MS Teams with Power Apps. Since we foresee 20+ such apps being embedded strategically through the SharePoint site. 

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  • honganhuynh1 Profile Picture
    302 on at

    Did you ever fix this?

  • Shidin Haridas Profile Picture
    49 on at

    Nope, finished the project a year ago. 

    Path to go live was to present the Power Apps app link directly on the SharePoint page. Users, for whom the app wasn't loading, would click on the link which would open up the Power Apps mobile app.

    Not at all a seamless user experience, but we couldn't find any other way.

     

  • honganhuynh1 Profile Picture
    302 on at

    Same thing over here, thank you for the reply anyways. Have a good day

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