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Topic Creation & Management

Accessing CLU entities from Copilot

Posted on by 7

I am using CLU integration to get a better Topic discrimination and integrated multi-lingual feature.

How can I access the entities provided along with the intent from CLU within a topic? I did not find a guideline and my tries to set a variable failed. Any example or guideline available? I created the mapping already derived from a sample json. But how to proceed from here?

  • Verified answer
    peterswimm Profile Picture
    peterswimm on at
    Re: Accessing CLU entities from Copilot

    Currently there is not an easy way to iterate through multiple entities from a single question prompt, if you take a look at what's available, you can choose the most pertinent datetime resolution to match the conversation design of your question prompt:



    You will then receive the datetime as a json object which you can then process and store the value as needed for your business use case

  • KlausZ Profile Picture
    KlausZ 7 on at
    Re: Accessing CLU entities from Copilot

    This helped now for simple string entities. I would need also some guidance how to iterate through multiple entities with same "category". Next task would be to extract resolution values from time & date. This is the next level of compexity we need to achieve...

  • peterswimm Profile Picture
    peterswimm on at
    Re: Accessing CLU entities from Copilot

    Hey Klaus!


    I think i just replied to your email on this subject, but let me reply here for the community:


    You can read more about our entity support here:


    Once the external entities are registered (either manually or with the upload tool) you can use them for slot filling and variable collection as with traditional entities:



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