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Power Automate - Building Flows
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Struggeling to build the Perfect Flow

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Lovley afternoon my deer Community,

 

I have a power agent chatbot with which my employees should be able to report a malfunction for an RPA process.

All my RPA processes are stored in a SharePoint list and there is a second list in which the faults are to be documented.

 

The user thus enters a process number via the bot, which should then pass the number

to a flow, which should check whether the specified number exists at all by

synchronising the specified process number with that of the first SharePoint list.

 

If the result is that a process has been found, then this number should be passed to

a second flow to check whether a fault has already been reported for this process number.

If the flow finds a match in the second list, the flow should also check

whether there is already a completion date in the past for this entry.

 

If there is no completion date, the flow should report to the bot that a fault has

already been reported that is still in progress.

If there is a date in the past, then the flow should report this to the bot

accordingly, so that the user has the possibility to have a fault recorded.

 

However, if no match is already found in the first list, then the bot should receive the

message that the process number is probably incorrect…

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