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Power Pages - General Discussions
Answered

Invitation link not working even after adding the portal URL

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Posted on by 7,314 Most Valuable Professional

As the title suggests, my invitation link isn't working when I click on the link through the email record in CRM. 

PowerAddict_0-1712245406496.png

I get the following error:

PowerAddict_1-1712245438337.png

However, if I copy this link and paste it in a browser, it works fine. What am I missing here? 

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  • CU09091757-0 Profile Picture
    299 on at
    Re: Invitation link not working even after adding the portal URL

    I'm also struggling with this. Even after making all the adjustments mentioned in this official Microsoft document, no emails ever go out to volunteers. 

     

    Please help!

  • PowerAddict Profile Picture
    7,314 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    @kensley do you see the email record created in CRM?

  • Verified answer
    ragavanrajan Profile Picture
    7,036 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    Hi @PowerAddict @kensley 

     

    I have covered this problem and provided a solution in my blog. It is closely related to what you guys are facing 

     

    https://ragavanrajan.medium.com/power-pages-password-reset-error-part-1-582ac1dd606d 

     

    Give it a try. 

    Hope it helps. 

     

    ------------

     

    If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

     

  • PowerAddict Profile Picture
    7,314 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    Hi @ragavanrajan , 

    I started getting the emails, so thanks a ton for that! However, my original issue still isn't resolved. The link from the email takes me to that localhost URL although the text in the email is the URL that I want to go to. And if I copy+paste that code from the email to a browser, it works perfectly fine. 

    Any ideas why?

     

    Thanks,

    Hardit

  • PowerAddict Profile Picture
    7,314 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    @ragavanrajan my apologies, I had the entire link in the "parameter" section, if that's the right way to put it. Thanks a lot for your help!

    Sorry, the link in the email still doesn't work unless I copy the URL and past it in a browser window. What am I doing wrong? What information can I provide so you can identify the issue?

     

    Thanks,

    Hardit

    Thanks,

    Hardit

  • PowerAddict Profile Picture
    7,314 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    @ragavanrajan if this is how I set the email in my workflow:

    PowerAddict_0-1712264330144.png

    The link in the email actually works fine but the invitation code gets embedded all messed up:

    PowerAddict_1-1712264362777.png

    Can you please help identify what's wrong here?

     

    Thanks,

    Hardit

  • Verified answer
    Fubar Profile Picture
    8,232 Super User 2025 Season 2 on at
    Re: Invitation link not working even after adding the portal URL

    I suspect you have either formatted the inner part of the hyperlink tag or pasted something in.  The workflow editor supports rich text format and so it is possible to paste in additional html if copying from something that is an RTF source.

     

    In a new paragraph try constructing the URL (and do not use the hyperlink tag), If the url works then try adding it into the hyperlink tag.

    (If you do copy then paste what you copy into Notepad first to get rid of formatting)

     

  • ragavanrajan Profile Picture
    7,036 Most Valuable Professional on at
    Re: Invitation link not working even after adding the portal URL

    Hi @PowerAddict ,

     

     My apologies for the dealy in response. Hope you have followed @Fubar  instructions. 

     

    Let us know if you need further help. 

    Hope it helps.
    ------------

    If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

     

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