I'm unable to interact with the main content of a 3rd-Party Windows Desktop Application (OneStream) from Microsoft Power Automate Desktop (PAD).
The screenshot below shows how PAD UI Element Picker is unable to pick any element inside the application's main window frame.
The red rectangle of UI element picker selects the whole frame when the mouse is actually over the elements within it.
Screenshot_1
If we move the mouse to other elements outside the main frame but still in the application's window, like the toolbar in the top, those elements are correctly picked by PAD. Screenshot below shows that, the red rectangles are now over the elements on the toolbar that the mouse is hovering on.
Screenshot_2
Also elements of emergent or secondary windows of the Desktop Application are picked up by PAD UI element picker.
Screenshot_3
It's just the main frame of the application that has their elements in some kind of hidden layer that is not reacheable by PAD.
Have tried different window sizes, DPI variants, compatibility options, running as Administrator, etc.
Using other RPA tools, like UiPath, we are able to pick the elements of the OneStream main window and interact with it using MSAA mode?
The application is written in .NET Framework 4.8, and an escalation has been open to the vendor support, but they say this is not something they can fix.
Is there any setting in Microsoft Power Automate Desktop to use UI element picker in MSAA mode (like UiPath)?
Any other suggestions?
