web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Microsoft Flow Approva...
Power Automate
Unanswered

Microsoft Flow Approval process mails coming from maccount@microsoft.com

(0) ShareShare
ReportReport
Posted on by Microsoft Employee
Hi

I am trying to create approval flow for Sharepoint online list using MS flow.

I am using "start an approval process" option to approve/ reject the request. The issue is with "From" adress in approval emails.

I am receiving approval emails from maccount@microsoft.com. My question is that if it is possible to change from address of approval email to account from which flow is running instead of Microsoft mail in FROM field.

Any help will be appreciable.

Thanks
Rakhi jain
Categories:
  • v-yamao-msft Profile Picture
    Microsoft Employee on at

    Hi Rakhijain,

     

    I’m afraid that it might be default that an approval email will be sent from the account maccount@microsoft.com when using the action “Start an approval”.

     

    Currently it is not possible to change the From email address to account from which flow is running, please consider to create a request at Flow ideas Forum, I will help report and collect it from my side.
    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas


    Best regards,
    Mabel Mao

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi Mabel Mao

     Thanks for the reply.

     

    I have posted this at Flow Idea forum and hope that the team will consider this as an important requirement. 

     

     

    Best regards

    Rakhi Jain

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at
  • digitaldanlim26 Profile Picture
    43 on at

    I've posted an idea here to Change Display name of maccount@microsoft.com to a generic one applicable to all organization. 

     

    https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Change-Display-name-of-maccount-microsoft-com/idi-p/675743

     

    Most users will ignore this email because they are not familiar who is "Microsoft Flow".

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Automate

#1
Mohsin Ali Profile Picture

Mohsin Ali 426

#2
11manish Profile Picture

11manish 349 Super User 2026 Season 2

#3
M Bilal Khan Profile Picture

M Bilal Khan 308

Last 30 days Overall leaderboard