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Power Platform Community / Forums / Power Apps / Using Flow not working...
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Using Flow not working on Mobile, but is fine on PC!

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Posted on by 10

Hi,

I have a fairly simple PowerApp, that we use to capture onsite visit information and store in a sharepoint list or two, and we wanted to have it submit a flow so that we can automatically email out a copy of the info to the client and create a timesheet in our Paymo service. Now, the Flow work perfectly, if I run it using test Data, it does exactly what I want.

That said, if I open the powerapp on my PC in my browser, fill in a timesheet, create some detail and click save and submit, it saves to SharePoint, the flow runs, the customer is emailled and a timesheet added to Paymo. Excellent!

 

The problem comes when we run the app from a mobile phone. I can fill in the timesheet, and it saves to SharePoint, but when it comes to running the flow on a mobile, I get the error in the attached screenshot and it doesn't even run the flow, let alone try and fail. 

Is there a limitation where Flows dont run from mobile? We can use PC, so if needed I will instruct my techs to create the timesheet on Mobile if they want, but will need to goto PC in order to submit them.

Seems a bit strange, any help would be appreciated!

Screenshot_20190524_131518_com.microsoft.msapps.jpg
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  • v-monli-msft Profile Picture
    Microsoft Employee on at

    Hi @RabbyC ,

     

    Could you please share a screenshot of the configuration of your flow? Also, what is the formula that you use to trigger the flow? Please explain with what are the parameters used inside.

     

    Regards,

    Mona

  • RabbyC Profile Picture
    10 on at

    Hello,

    The code to run the flow is:

     

    SendEmailfornewtimesheet.Run(BrowseGallery1.Selected.ID)

    The parameter lets me lookup the complete record so I can get some additional info. I have attached a screenshot. I dont believe the flow or the code are incorrect as they work perfectly fine on PC, it's only on Mobile that they fail.

     

    flowconfig.PNG

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