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Power Platform Community / Forums / Power Automate / Microsoft Bookings - W...
Power Automate
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Microsoft Bookings - When a appointment is Created not triggering

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Posted on by 13

Hello,

 

I have a flow setup to trigger with MS Bookings - "When a appointment is Created".

 

It isn't triggering / running at all. I can confirm that I am an administrator on the booking calendar. I've deleted and created a new connection on the flow multiple times. Nothing is triggering it.

 

Any ideas?

 

Thanks

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  • creativeopinion Profile Picture
    10,508 Moderator on at

    @llyrjones Are you using the New Designer or Classic Designer? Try switching to the Classic Designer as the New Designer still has a few bugs. If that doesn't work, can you confirm your flow trigger connection? Click on the three dots of the flow trigger and check the connections listed at the bottom of the fly-out menu.

    creativeopinion_0-1705330139198.png

     

    For more flow troubleshooting tips—check out this YT Tutorial: 5 Power Automate Troubleshooting FAQs and Helpful Tips for Creating Better Flows

    In this tutorial I cover:

    ✅ How to troubleshoot a false Condition action result

    ✅ How to get dynamic content when it isn’t selectable from the list of dynamic content

    ✅ How to troubleshoot an Apply to Each action that isn’t looping through

    ✅ How to troubleshoot a skipped Apply to Each action

    ✅ How to troubleshoot a Filter Query

    ✅ How to use a SharePoint yes/no column in a Filter Query

    ✅ How to use Compose actions to troubleshoot a Power Automate flow

    ✅ How to troubleshoot multiple emails being sent

    ✅ How to troubleshoot multiple Teams messages being sent

     

    Hope this helps!

    If I helped you solve your problem—please mark my post as a solution ✅.
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  • llyrjones Profile Picture
    13 on at

    Hi @creativeopinion 

     

    I have tried both designers.

     

    The connection reference is also correct;

     

    llyrjones_0-1705330602719.png

     

  • creativeopinion Profile Picture
    10,508 Moderator on at

    @llyrjones Hmm that's so odd. Did you set any trigger conditions? Have you tried to create a brand new flow and just add a single action (such as a Compose action)?

    creativeopinion_0-1705331246722.png

     

  • llyrjones Profile Picture
    13 on at

    @creativeopinion I've created a new flow, switched to the old designer and repeated what you've made in yours. Testing it now and nothing after making a booking, still not triggering.

  • creativeopinion Profile Picture
    10,508 Moderator on at

    @llyrjones Confirming that you are using the same account to create the flow—that was used to create the booking page? I'm not saying that would solve your problem. I'm only asking cause that's how I set up my flow (with the same acct that I used to create the booking page).

  • llyrjones Profile Picture
    13 on at

    @creativeopinion weirdly it's now started working with other users apart from myself. The trigger doesn't fire when I make a booking with my account (The same admin account) and when I run a test in the flow.

     

    I'll keep and eye on it, and if it works for other users that book then that should be fine. Not sure if this is a bug or a feature of the API that if an admin makes a booking it doesn't trigger the flow. We'll see what happens.

     

    Thanks for your help

  • creativeopinion Profile Picture
    10,508 Moderator on at

    @llyrjones It does indicate the action is in preview currently. I'd imagine it's probably a bit buggy. Good luck!

  • cipster Profile Picture
    170 on at

    Hi @llyrjones , I'm in the same boat, all connections are correct and the flow does not trigger. Tested on multiple test accounts.

  • RŠ-11121024-0 Profile Picture
    on at

    The same for me ... tried everything described above ...

  • cipster Profile Picture
    170 on at

    Ok, I solved my issue. The bookings were made up of several slots hence whenever someone booked a slot nothing happened. When I used the updated action it worked like a charm.

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