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Power Automate - Building Flows

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Making a customised flow

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Posted on by vviona

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Hi everyone,

Currently I am making a ticketing helpdesk system and I want to send email or automated Teams chat to let them know if their queries are completed. How should I go about doing this in Power Automate? I can't seem to find "Is status completed" flow

status completed.png

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v-qiaqi@microsoft.com on at

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Re: Making a customised flow

Hi @vviona,

Do you want to check if the status is completed when an items is created or modified?

Could you please tell me that if the status field is a Choice type in your data source?

Generally, if the Status column is a Choice type and you want to check if the status value is updated with Completed, you should use the "equals" operator instead of the "contains".

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