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Power Automate - Building Flows
Answered

Event Start Time from MS Booking incorrect in Flow - Timezone Conversion discrepancy

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Posted on by 632

Hi, I'm having some problem with MS Booking Timezones. There is a workaround in place but I would like to understand the issue.

I have created the Booking Calendar (I am in Australia) but it is ultimately for South America. For the Service I have specified Santiago as the timezone.

 

The booking time slots appear to be correct for Santiago time.  However, I have a Flow that is triggered on the new calendar event.
The flow takes the Calendar/Event Start time along with other detail and populates to a SharePoint List as a manifest for which the clinician marks the clients as attended/no show etc.

 

The start date retrieved from the booking is incorrect.  I have instead used a substring formula to pull out the booking timeslot from the body of the event.

I would prefer to have Start Time working though.  The difference isn't a neat number.  I would have expected with UTC conversion a 4 hour difference, but instead, it is consistently 3.55 hours out.

 

For example:

Reported Event Start Time: 2020-4-15T18:40:00.000000
Actual booking start time is 14:45
3:55 hours more than actual time.

 

Reported Event Start Time: 2020-04-15T19:00:00.0000000
Actual booking start time is 15:05
3.55 hours more than actual time

 

Santiago is -4 UTC, so why is it out 5 minutes?  

 

I've ended up using an Add to Date action to add the 5 minutes... just wondering why there is a discrepancy.

Thank you!

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  • Verified answer
    ChristianAbata Profile Picture
    8,949 Most Valuable Professional on at
    Re: Event Start Time from MS Booking incorrect in Flow - Timezone Conversion discrepancy

    hi @Brice235i I was experiencing the same thing, and unfortunally you can't get the same time that you have configured in your calendar, event your calendar is in the correct time zone the PA conectors are going to show you another. 

    The only way we have to manage this is using convert time zone.

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