Power Platform Community Forum Thread Details

So first, I am pretty new to PowerApps still but I see the potential so I am trying my best to learn. I've created quite a few basic things that have helped my team greatly... But this is one of the larger projects I've taken on and it's.... not been easy for me.

in short: Quality Assurance tracker:
We do QA - Management has access to all items listed within our QA portal, good and bad.
We have a QA Team that reaches out to agents when a negative submission is received.
I created a portal where Management can send out positive surveys from customers to the agent that received it, that part works perfectly.
However, there is another part of the portal for negatives. So on this part, Management fills out all the information received and when they submit it to the SharePoint list, It sends an email to the QA Team that a new item is needing review. From there, they open the same portal that management uses (They are unable to access to good and bad parts) They have a third option that takes them to another app with a gallery + A form. I have the galley and form linked, that part works well.

THE ISSUE: These QA investigations take time. But we want to know they are being worked. I have a "QA Agent Assigned" choice column in the list with all the QA Agent names in it. I want them to be able to select the new item from the gallery on the left, select their name in the form on the right and have a dedicated submit button to update that entry, so a flow can trigger and let management know that "So and so" is now working this. Then they will fill out the rest of the form, three responses, and hit the main submit at the bottom when they are ready to close out that case.

Listname/data source: QA Negative
QA Agent Assigned: 8th position in the list
Gallery name: QAGAL
Form name: QAFORM