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Unable to create new record to dynamics

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Posted on by Community Power Pla... Microsoft Employee

I added two data sources from dynamics
Account = Tenants
Case = Tickets
Objective: To send request to raise a new ticket.
Problems: upon clicking the submit button. It says "please specify a parent account / contact"

*Apparently my Tenant name in Ticket data source is a lookup field from Tenants.

Appreciate if someone can guide me on this! Thanks

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Building Power Apps

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @Anonymous

Can you share more details about the values you have passed in Patch? Like tickettenant,casetitlev etc. If you can share more details, we might be able to help you better.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
Community Power Pla... Microsoft Employee on at

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Those are the datavalue column. I modified it.
yashag2255 24,769 Super User 2024 Season 1 on at

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@Anonymous

If you want to pass the value entered or selected in the controls, then you have to pass the control reference and not datacard. So the control names will be something like DataCardValueXXXXX and you can verify this by selecting the control inside datacard. Now, when you have control name for these, the expressions that you need to enter for different controls :

Text Input -> DataCardValueXXXXX.Text

Dropdown -> DataCardValueXXXXX.Selected.ColumnNametoSelect

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!