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Flow Grabbing Wrong File/Image

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Posted on by aebara

I have a flow setup that upon seeing a new entry to a SharePoint list converts a pen_input to a .jpg with a dynamic name, and saves it in SharePoint.

This flow then grabs info from the new SharePoint entry, and the .jpg, then populates a Word template, saves it to a .docx file, then sends it via email.

For whatever reason, when I submit more than one form to SharePoint, the signature ends up being the same in both of the documents.

I'm sure the issue resides in the timing, and the way I call the signature image to my flow (using 'when a file is created,') in order to populate the template. I can't think of any way to fix this. Originally I had this setup as two different flows, one would save the signature to a .jpg, the other would take that .jpg and populate the templates with that. However, I want data from Sharepoint submissions included in the Word file, so I figured it would be easier to combine the two.

^ This is a copy of my flow. Any advice would be appreciated! Thank you.

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Jcook 7,779 Most Valuable Professional on at

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Re: Flow Grabbing Wrong File/Image

Hello @aebara

I believe the issue is having a trigger in the middle of your flow. Try splitting these flows up.

Thanks.

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eliotcole 4,341 Moderator on at

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Re: Flow Grabbing Wrong File/Image

Like @Jcook rightly said ( 👏 ), @aebara, that second trigger is a mistake ... sorry about that 😬.

Don't split the flow up, though! Instead, replace that trigger with a Get file content action based on the previous Create file 4 action.

That then provides the image file data ready to be placed wherever needed (however those templates work 😅

).

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aebara 99 on at

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Re: Flow Grabbing Wrong File/Image

Wow, @eliotcole... You and @Jcook are my heroes, thank you!

I played with this Flow on and off, for half a week before I came to the experts!

Now, I hate to be annoying, but I have a weird new problem that appeared with the solution.

Now that the signatures are properly appearing in my documents, they are upside-down!

I didn't alter anything that would cause this (in my mind), so I'm a little stumped. Have any ideas?

Thanks again to the both of you 😊

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Jcook 7,779 Most Valuable Professional on at

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Re: Flow Grabbing Wrong File/Image

@aebara These community forums are where I started to learn, helping others is the best way for me 🙂

Is the flow creating these upside-down?

Is signature correct side up in SharePoint?

What is the file format?

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aebara 99 on at

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Re: Flow Grabbing Wrong File/Image

Very cool! Loving these forums so far, and contributing where I can as well 😁

The image files are saved as a .jpg to SharePoint

In SharePoint, the image files are correctly oriented!

When I view my template/document where the images have been appended, they are upside-down.

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eliotcole 4,341 Moderator on at

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Re: Flow Grabbing Wrong File/Image

I'd say raise this as a new question, because there's a chance that someone might come to the forum looking for exactly that.

But as Jcook said, it might be something that's not an issue from the flow.

It's very likely that there's exif information which is being read by SharePoint that isn't being read by Word. It sounds like a Word problem, so just sort it out in the template itself if it's all of them.

What happens if you drag an image onto a word doc?

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aebara 99 on at

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Re: Flow Grabbing Wrong File/Image

Yup, that issue was my template. Just needed to rotate the picture content control around. Now everything is right-side up!

Thank you for the help 😊

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