Unanswered

Using Post adaptive card and wait for a response, using Power Virtual Agent fails

(0) Share

Report

Posted on by HugoSousa Microsoft Employee

Using Post adaptive card and wait for a response, posting as Power Virtual Agent on a chat with the bot, fails with error:

BadRequest. The request failed. Response content: '{"id":"","messageLink":"","error":"Error converting value \"\" to type 'Microsoft.CCI.OnlineEngine.VirtualAgent.ServiceContracts.Models.ProactiveActiveChatCondition'. Path 'activeChat'. RequestId : 5fbc129b-f866-4c74-b1eb-6d303cb50865"}'.

Screenshot 2024-04-04 145634.png

If i use the exact same adaptive card payload, using the Post card on chat or channel, it works as expected and the card is shown correctly on the chat but, for my Flow, i definitely needed the answer.

Can you help?

Categories:

General topics

All responses (3)

Answers (0)

Sort by

Nived_Nambiar 18,138 Super User 2026 Season 1 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @HugoSousa

any changes you made in adaptive card design when used in this action ?

Thanks & Regards,
Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel
Blog: Nived Nambiar's Blogs

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌
HugoSousa Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @Nived_Nambiar

For testing environment i have set these two:

The card payload is exactly the same on both -> version 1.3 / tested both teams format and Bot format
I get the cards from "Post a card in chat or channel" but from the one after, no.
Both with the same "actor" -> "posting as Power Virtual Agent on a Chat with the bot".
Is there any particular setting for "Post adaptive card and wait for a response" that should be any different from "Post a card in chat or channel"?
The PVA is recent, created on the Copilot Studio, and working as expected on Teams.
Nived_Nambiar 18,138 Super User 2026 Season 1 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @HugoSousa

Quite strange, also both are in teams format with version as 1.3 for adaptive it should have worked,

Also could you please expand the post adaptive card and wait for response action ?

Could you delete that action and add it again and see whether it works ?

Thanks & Regards,
Nived N 🚀

LinkedIn: Nived N's LinkedIn
YouTube: Nived N's YouTube Channel
Blog: Nived Nambiar's Blogs

🔍 Found my answer helpful? Please consider marking it as the solution!
Your appreciation keeps me motivated. Thank you! 🙌