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Power Platform Community / Forums / Power Automate / Send email with option...
Power Automate
Answered

Send email with options - change sender to shared mailbox

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Posted on by Microsoft Employee

Hey, 

I would like to ask if it is possible to change the sender in sending an email with options to a shared mailbox? 
Right now support team from my company created a shared mailbox in outlook for me. 
Unfortunately, I don't have password, but I think is necessary for create new connection. 

If you have any advice I'll be very thankful. 

Best regards

Categories:
  • vnobosa Profile Picture
    16 on at

    Hello,

    1. do you use this connector: https://docs.microsoft.com/en-us/connectors/office365/#send-an-email-from-a-shared-mailbox-(v2)

    2. do you (your account) have permissions to access shared mailbox ?

    3. if yes, you should be able to give shared mailbox address in connector and use your credential when prompted (?)

    kr

     

  • Verified answer
    ScottShearer Profile Picture
    25,331 Most Valuable Professional on at

    @Anonymous 

    The short answer is no - you can't use the send an email with options from a Shared Mailbox.

    You might be able to us an adaptive card but I believe that requires a premium license.

     

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hello @vnobosa

    thank you for answer. 

    1) I've used this connector Office 365 Outlook - Connectors | Microsoft Docs
    2) Shared mailbox appears in my outlook, but as for the shared mailbox password, unfortunately I don't have it yet.
    3) That's what I've tried to do but I think I need wait for password...

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hello @ScottShearer

    I've found this article: Power Automate: How to Send an email with options from a Shared Mailbox - About365
    Maybe this is solution.
    Does anybody try to do something like this?  

  • ScottShearer Profile Picture
    25,331 Most Valuable Professional on at

    @Anonymous 

    That looks like a very creative workaround.  Give it a try!

  • -M- Profile Picture
    37 on at

    Hi, 

     

    I tried it out and it was a great workaround. Cool is also, that then, when the option was selected by the user, the first flow receives this then and suceeds. It's very creative. I like it. 

     

    Marie

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