Line break in a Flow bot message to a Microsoft teams user

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Posted on by Community Power Pla... Microsoft Employee

Dear Community,

I have an issue with Flow.

I cannot find the right way to put a line break in a message sent from the Flow bot to a Microsoft Teams user.

Please fin down sreenshots of my flow and the output from Teams.

I tried all theses tags or sentences and none of them worked :

; ; ;
\n; \\n; \n\n;
/n; /n/n;
\r; \r\n; /r/n;
***

Could you please help me to find the best way to put a line break ?

Kind regards,

sBravoAS

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Building flows

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @Anonymous

This is currently not doable as per current capabilities. There is an idea on the forum to add this feature. Please upvote so that it might be considered in future releases: https://powerusers.microsoft.com/t5/Flow-Ideas/Ability-to-use-HTML-for-MS-Teams-Flow-bot-posts-to-users/idi-p/306879

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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Community Power Pla... Microsoft Employee on at

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Hi @yashag2255 ,

Thank you for your answer ! Upvote done !
@yashag2255 wrote:
This is currently not doable as per current capabilities.
Is there a workaround for this issue ?

sBravoAS

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hey @Anonymous

Nope. I tried multiple combinations with variables and compose actions but no luck. Guess we'll have to wait for the feature roll out for this one.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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OceanA 51 on at

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The work round is to use adaptive cards:
1. Generate/append the text blocks as arrays
2. Join the values from the array using ',' and add directly to the json of the adaptive card

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rjhale 212 on at

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@OceanA Could you explain that a bit more? If I'm understanding you correctly you still wouldn't have each record on a new line, but just a comma separated list with no line breaks.

I'm interested in finding a way to take a list of recently uploaded files and include the files names in the adaptive card. Ideally, each file name would appear on a new line. For example, it might look something like this:

The following files were uploaded to the drop off folder:
File 1
File 2
File 3

I'm currently appending the files names to a string variable and then outputting that variable to an adaptive card. The file names do not come though on a new line each time (I've tried various ways to get this to work), but rather one after another in a list with no line breaks.

Any ideas how you might create a list with line breaks and include that in an adaptive card?

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rjhale 212 on at

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Well, I asked this question a bit too soon. I discovered a proper solution after testing again.

I discovered that if I add "\n\n" (without the quotes) at the end of the file name when I'm looping through and appending to a string variable, that the json adaptive card honors those as line breaks. Here are the screenshots in my Flow:

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OceanA 51 on at

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@rjhale Nice work! Your method is much easier that what I was proposing earlier:
In the adaptive card json, where I've circled in red (image 1), that would be replaced with the output of variable to give a new json code (see image 2 onwards).

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AmberD263 2 on at

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Can anyone explain this better please?
I was trying to use Post a message as the Flow bot to a channel with the same line break issue - and i get that we need to edit the code, and i see the adaptive card as a different option - but that's where I get lost in your answers .... help please?

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OceanA 51 on at

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What part are you getting lost at?

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gcamargo 15 on at

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Hello sBravoAS, I know this is an old post, but I want to share my silly findings 🙂

Base on my trial and error process, the only thing I came up with was to add an extra line break in the message box. Now, this displays almost correctly in the web app or the desktop app, however, at mobile Teams it will display with the extra line break. If you were not aware, the mobile version displays the text properly without adding anything. If you formatted your message like

**Journal entry#:** Field1
**Description:** Field2

You will see the message with the line breaks on mobile, but in the web app or desktop you will see it all together, without proper spacing. So, I started to play with it and after many tries, this was the only thing that worked for me.
Flow setup

The result is
Result WebApp and Desktop

Hope this helps, I didn't see any comment about this odd approach, but at least it keeps things ordered.

Cheers,

Gus

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