web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / PDFViewer: embedded li...
Power Apps
Unanswered

PDFViewer: embedded links in the PDF do not work on mobile devices but do on PC

(0) ShareShare
ReportReport
Posted on by 4

Hello there,

 

we developed a simple canvas app with pdfviewer controls for our company and discovered that embedded links in the displayed PDFs do work when we run the app on PC but do not work when we run the same app on mobile devices. It seems that the mobile version (IOS) of the pdfviewer control cannot process links, if you click a link it is highlighted yellow but nothing happens. Any ideas anyone?

 

Thanks a bunch,

Tom. 

Categories:
  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Then the links probably are not real hyperlinks. The PDF viewer on PC can see the URL syntax and presumes it as a hyperlink. iOS viewer does not do this for you. The link below can help you out.

     

    https://community.adobe.com/t5/acrobat-reader-mobile-discussions/hyperlinks-in-a-pdf-how-to-work-with-them-in-ios/m-p/8964856 

  • TBL Profile Picture
    4 on at

    Hello Verweij,

     

    first of all, thanks a lot for caring and your quick reply. 

     

    It is quite surprising that the PDFViewer control of PowerApps shall be related to Adobe Reader and has the same problem. I have seen the discussions about the missing Autolink feature on mobile versions of Adobe Reader, the earliest posts are seven years old and Adobe never added Autolink and probably never will. 

     

    Fixing "unreal" links in PDF documents does not work for us as we transform Office documents from connected internal Sharepoint sites on the fly to PDF, creating the URL using a formula like:

     

    LookUp(MySharepointLibrary,'File name with extension' = "MyDocument.docx",Substitute(Thumbnail.Large,"/thumbnail","/pdf"))

     

    This way the URL contains a user-specific access token which allows the PDFViewer control to read and display the PDF. Apart from that, different groups of people can program the PowerApp and mantain the Sharepoint documents which is one basic idea creating the app. As we are not using Adobe products to create the PDFs there is no way to use your suggested solution, but I will try to use it on one sample PDF and see it that works.  

     

    As the links turn yellow when clicked on the mobile, it seems obvious to me that they are recognized as links but just not processed. One other solution to the Adobe Autolink problem was to install a certain third party PDF reader, but I guess that will not help us if the PowerApp PDFViewer is a fork of Adobe Reader and not using external PDF readers.  

     

    Anyway,  thanks a lot again! Will state test result in a while.

     

    Kind regards,

    Tom.

     

  • TBL Profile Picture
    4 on at

    Hello,

     

    took me quite a while to find someone with Adobe Acrobat Pro but external links still do not work on mobiles. The good side is that I learned how to display PDFs from sharepoint libraries using a flow calculating the base64 blob 🙂

     

    As a workaround, I added a black "Links" dropdown above the PDFViewer control and fed it from a filtered Sharepoint list. It's not the perfect solution but at least we got rid of the problem for now... main thing is that our concept persists and one user group shares the documents while another group programs the app.

     

    Thanks and kind regards,

    Tom

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 383 Super User 2026 Season 2

#2
Mohsin Ali Profile Picture

Mohsin Ali 356

#3
WarrenBelz Profile Picture

WarrenBelz 232 Most Valuable Professional

Last 30 days Overall leaderboard