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Power Platform Community / Forums / Power Automate / Power Automate: Action...
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Power Automate: Action 'Delete_item' failed in a sharepoint list

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Posted on by Microsoft Employee

Greetings,

 

We have a flow which has been running fine for ~9 months, it is triggered when an item is added in a sharepoint list, does a simple operation and delete the item from the sharepoint list. Nothing fancy. For the last two weeks, I see that hundreds of error are now happening when the delete item action is attempted. Last night I purged the list from all 1700 items that were left and I also emptied the site recycle bin. This morning, more than two hundred items have failed to be deleted since last night, the flow ran successfully ~900 times. I need to figure out why it is now failing so often to delete the item in the Sharepoint list.

 

Error message is:

Action 'Delete_item' failed

{

  "status": 400,

  "message": "Exception from HRESULT: 0x80131904\r\nclientRequestId: 2747b65e-f5f3-4538-ace4-3807f2843035\r\nserviceRequestId: 2747b65e-f5f3-4538-ace4-3807f2843035"

}

 

The flow is performing these operations:

2021_05_12_08_17_50_Window.jpg

 

If I resubmit a failed run, it will execute successfully and delete the item. Right now it seems to work 80% of the time but that ratio looks like it is becoming less successfull every day.

 

I realize it may be more of a Sharepoint issue than Flow, but I got to start somewhere...🙂

 

Thanks for any suggestion and pointers,

 

Eric

Categories:
  • jinivthakkar Profile Picture
    4,187 on at

    @snaefellnes should have worked, just save this flow with a different name, turn on the new flow and turn off the original flow or you can recreate the flow again

    That's what I would do, looks some internal error to me as the flow is pretty simple.

     

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  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I kinda put a "duct-tape" to the problem and it reduces drastically the occurences of delete item failed. What I did basically is add a "run after" operation when the delete item fails. In this error catching, I pause for 5 seconds and re-try the delete item. It has fail only one time on 385 rows inserted in 1h45 lapse; much better than the 15% error ratio we were getting recently.

     

    2021_05_13_08_40_28_Window.png

    I will investigate the concurrency setting for the entry action in the Flow; I am also thinking maybe our PowerApps tenant capacity has reached its limitation but I have no knowledge on these works or even if my theory is realistic!

     

     

  • Verified answer
    Community Power Platform Member Profile Picture
    Microsoft Employee on at

    And as of today, there have been no errors since May 28th, and only 6 between May 21st and May 28th. As odd as it seems, the problem seems to be fading away by itself, just as it started suddenly on May 3rd...

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