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Power Platform Community / Forums / Power Automate / Gateway Timeout Issue
Power Automate
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Gateway Timeout Issue

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Posted on by Community Power Pla... Microsoft Employee

Hi I found the flow only run once but two mails were sent by action " Send an email" (there is only one) to me.

After check the action, it shows retried once and that status is gatewaytimeout.

I would like to confirm what reason may cause this issue?

Is it the network issue or Office 365(outlook) issue?

Please kindly give me some tips. Thank you!

Categories:
Using flows
  • v-peijunz-msft Profile Picture
    v-peijunz-msft Microsoft Employee on at

    Hi @Anonymous 

     

    TO better understand your issue, could you please send a screenshot of how you populated the flow?

    If possible, could you please also show the error message?

     

    Best regards,

    Sylvia

  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Hi Thank you for your reply.

    Please kindly find the screenshots.

    The mail was sent once at 6:38 am by confirming PowerAutomate, but there is the message that shows "retried once".

    After clicking the details, the status is gatewaytimeout and the retrying timing is at 6:32 am.

    I have received the mail twice at 6:38 am and 6:32 am.

    It seems not the PowerAutomate setting problem, is it the network issue or outlook issue?

     

    TiffanyJo_1-1685665132988.png

     

    TiffanyJo_2-1685665270922.png

     

     

     

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