Skip to main content

Notifications

Copilot Studio - Topic Creation & Management
Unanswered

'Unknown Error' EVERY time I try to use a condition

(0) ShareShare
ReportReport
Posted on by 12

I’m trying to add a topic for internal users to search for our brand colors.  I would like it to return the complete list of all colors including cmyk, rgb, hex and pms.  If a user requests info on a single color, return the values for that color only rather than the full list.

Every time I set a condition I get ‘Unknown Error’, every time.  Edit with Copilot appears to be useless.  I’m thinking it has to do with variable settings.  I have uploaded a clean word doc with all of the details and created a closed list Entity for Brand Colors where I list the colors explicitly by name.  What am I doing wrong?

brand colors error_020824.png

  • Greg14 Profile Picture
    Greg14 12 on at
    Re: 'Unknown Error' EVERY time I try to use a condition

    That makes a lot of sense.  I will try it out.  I created it using the Copilot and it seems to set variables like that that just hang.  I think it's trying to set it up differently for some reason, your way seems straightforward.  Thanks much.

  • Expiscornovus Profile Picture
    Expiscornovus 31,144 on at
    Re: 'Unknown Error' EVERY time I try to use a condition

    Hi @Greg14,

     

    In your fx you are referring to a question. But I don't see any action where you are asking this question. 

     

    Can you try and use the System.Activity.Text instead? My suggestion would be to combine this with a Find function.

     

    Below is an example

     

    If(Find(System.Activity.Text, "brand colors") > 0, true, false)

     

     

    noquestion_activitytext.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,666

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,996

Leaderboard

Featured topics