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Power Platform Community / Forums / Copilot Studio / 'Unknown Error' EVERY ...
Copilot Studio
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'Unknown Error' EVERY time I try to use a condition

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Posted on by 12

I’m trying to add a topic for internal users to search for our brand colors.  I would like it to return the complete list of all colors including cmyk, rgb, hex and pms.  If a user requests info on a single color, return the values for that color only rather than the full list.

Every time I set a condition I get ‘Unknown Error’, every time.  Edit with Copilot appears to be useless.  I’m thinking it has to do with variable settings.  I have uploaded a clean word doc with all of the details and created a closed list Entity for Brand Colors where I list the colors explicitly by name.  What am I doing wrong?

brand colors error_020824.png

I have the same question (0)
  • Expiscornovus Profile Picture
    33,476 Most Valuable Professional on at

    Hi @Greg14,

     

    In your fx you are referring to a question. But I don't see any action where you are asking this question. 

     

    Can you try and use the System.Activity.Text instead? My suggestion would be to combine this with a Find function.

     

    Below is an example

     

    If(Find(System.Activity.Text, "brand colors") > 0, true, false)

     

     

    noquestion_activitytext.png

  • Greg14 Profile Picture
    12 on at

    That makes a lot of sense.  I will try it out.  I created it using the Copilot and it seems to set variables like that that just hang.  I think it's trying to set it up differently for some reason, your way seems straightforward.  Thanks much.

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