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Cannot find AI Builder in operation at all

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Posted on by fyang

Hi, I am new to Power Apps, currently using the trial version.

I am trying to use AI Builder to extract data from PDF. I have already built and published the AI Builder model. I met a problem when creating the Power Automate that I cannot find AI Builder in operation at all.

Here is what it looks like when I use the template:

Following is a screenshot when I tried to search for AI Builder when choosing an operation.

Did anyone meet the same issue before? Please help! Thanks.

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AI Builder

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JoeF-MSFT Microsoft Employee on at

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Hi @fyang,

Welcome to Power Apps! 🙂

Please go to the AI Builder website here: https://make.powerapps.com/aibuilder/build Do you see the different AI Builder capabilities? Or does it says that you need to enable Dataverse? You might need to enable Dataverse in your environment before being able to use AI Builder.

Let us know!
JoeF-MSFT Microsoft Employee on at

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Hi again 🙂

Also can you check that the environment where you are building the Power Automate flow matches the one you used to train the AI Builder model? You can check that on the top right.
fyang 8 on at

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Hi Joe,
To your first question, yes I have enabled Dataverse and I can see different capabilities.
To your second question, yes, I am using the same environment.

I still cannot find the AI Builder. Please help.
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JoeF-MSFT Microsoft Employee on at

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Thank you @fyang for the info.

Two suggestions:

Can you try to create a new flow from scratch as described in the following link and verify if the AI Builder action are still not visible? Automate tasks by creating a cloud flow - Power Automate | Microsoft Docs

If the AI Builder actions still don't appear, the reason might be that your company IT admin might have blocked the usage of the Dataverse connector in Power Automate, by enabling what is called DLP policies. Would it be possible for you to check with your IT department to verify if its indeed the case? Data loss prevention policies - Power Platform | Microsoft Docs
fyang 8 on at

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Thank you Joe. The first one works for me
bleikur 23 on at

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Hi @JoeF-MSFT same here.
I have already built and published the AI Builder model.
If I create a new flow from scratch the AI Builder action is visible, but when I search for it in an existing flow it does not appear.
I need to use it in an existing flow, because I do not want to have to rebuild my flows as new ones, because some of them are quite complex.

Please help. Thanks.
JoeF-MSFT Microsoft Employee on at

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Hi @bleikur - unfortunately cloud flows that were created a while ago that don't display AI Builder actions cannot be updated to display these actions. I'm afraid the only solution is to recreate it in a new cloud flow.

Apologies for the inconvenience.
ecombs 148 on at

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What if the flow was only created two months ago and you have permissions yet the AI builder still wont show up?