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Power Platform Community / Forums / Copilot Studio / The chat bot used to w...
Copilot Studio
Suggested Answer

The chat bot used to work properly but now it keeps showing the same error message

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Posted on by SH-15100648-0
The chat bot used to work properly until someday, it keeps showing the same error message with 
Conversation ID: a:1t5WpSJjz-5nsGbirMFhMjGncxdkHcPw0qF0I3wiSyYGcIgdWBSStGWaUKOMJRv0W9wEdOwGJbScdARVH6T9tVWcTMhezorQD7KYtCFcznbHSb01Hrzs8fQiu4v1NckgL.   no matter which questions I am asking. 

No idea what has happend ? Anyone knows what's the possble casue of it ? 
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  • Suggested answer
    SaiRT14 Profile Picture
    SaiRT14 1,992 Super User 2025 Season 1 on at
    Check the following:
     
    Verify API Limits or Errors
    Access Token and Expiration
    Verify SharePoint Permissions
    Correct Knowledge Source Configuration
  • Vinoth Selvam Profile Picture
    Vinoth Selvam 1,597 Super User 2025 Season 1 on at
     
    Kindly provide what is the error message. What kind of knowledge source is being used?
     
     
    Thanks.

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