Skip to main content


Power Platform Community / Forums / Bot Administration / Licensing Error when e...
Bot Administration

Licensing Error when enabling AI preview features

Posted on by 52

Hi all,


When attempting to enable the AI preview capabilities for PVA for a Microsoft Teams bot, I am getting this error:

User license not found

Diagnostic Trace Id: Trace id not available. Headers: {"content-type":"application/json","x-ms-activity-vector":"00.00.00","x-ms-islandgateway":"GA0000004","x-ms-service-request-id":"ef22dbaf-a4ec-4e92-97a0-7fd37f758657"}


What does this mean? How to resolve?

I can't find any information regarding how to solve in the help docs.

  • brodie-sky Profile Picture
    brodie-sky 52 on at
    Re: Licensing Error when enabling AI preview features

    @Mai_Nguyen Okay great, thank you for the clarification.



  • Mai_Nguyen Profile Picture
    Mai_Nguyen on at
    Re: Licensing Error when enabling AI preview features

    The new AI capabilities are not available for Teams bots. Additional information on the new AI capabilities (PREVIEW) can be found here:

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…


WarrenBelz Profile Picture

WarrenBelz 137,998

RandyHayes Profile Picture

RandyHayes 76,308

Pstork1 Profile Picture

Pstork1 63,059


Featured topics