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SharePoint Copilot is not giving correct documnets

Posted on by 2

Hi,

 

When I search SharePoint documents its not showing correct document path. Also same documents showing 2-3 times in reference.

Please help.

 

Kind regards,

Digamber Hampa.

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  • adilei Profile Picture
    adilei on at
    Re: SharePoint Copilot is not giving correct documnets

    I'm not sure if Generative Answers over SharePoint supports cross-tenant use cases. We may be able to provide some guidance for this use case in the future, but in the meantime, I suggest you raise a case with customer support.

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Hello

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    yes

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Yes

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Yes

  • adilei Profile Picture
    adilei on at
    Re: SharePoint Copilot is not giving correct documnets

    What's the relationship of a user conversing with the copilot with those two domains? Is the user a member in one and external in others?

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Hello, I clearly mentioned that external SharePoint domain.

    I will explain you clearly, we have group of companies with different domains like abc.sharepoint.com , xyz.sharepoint.com. Here my question is can I use these two domains at a time as data source in generative answer?

  • adilei Profile Picture
    adilei on at
    Re: SharePoint Copilot is not giving correct documnets

    Hi @dhampa1, can you provide an update on your original question? Did you find the answer you were looking for. 

     

    Otherwise, by "external domain" do you mean that you would like external users to be able to use the copilot as well?

     

    For example, user A might be a member of tenant T1, and an external user on T2. When conversing with a copilot on T1, A should get responses based on SharePoint content linked with T1 and T2. Is that a close enough description?

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Hello

  • dhampa1 Profile Picture
    dhampa1 16 on at
    Re: SharePoint Copilot is not giving correct documnets

    Can we use external SharePoint domain source in generative AI? I have used 3 different external SharePoint domains but it is not working. Generating only Internal domains answers only. Can you please help me on this.

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