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Power Automate
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Get manager failing ?

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Posted on by 166

Hi, 

 

I have created a flow that sends out each week to managers of our business about who's birthday it is that week for their team. 

This is what it looks like:

DynamicsHS_0-1657779294774.png

DynamicsHS_2-1657779319869.png

DynamicsHS_3-1657779320982.png

 

I have added a get manager part and used the same append array feature to then get the managers email.

DynamicsHS_4-1657779533903.png

However, when I run the flow - it reads true but then doesn't work at the final compose? 

DynamicsHS_5-1657779661994.png

It says that "Resource 'manager' does not exist or one of its queried reference-property objects are not present"? 

 

When I take away the manager part of the flow and just get the employees full name and birthday from the append to compose the flow works fine. As soon as I add the features to get manager it doesnt work?

 

Regards,

Henry

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  • MarconettiMarco Profile Picture
    3,812 Super User 2024 Season 1 on at
    Re: Get manager failing ?

    Hello @DynamicsHS ,

    please run the flow and share the "Get Manager" action output, so that we could better help you.

     

    BR,

    Marco

  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on at
    Re: Get manager failing ?

    Hi @DynamicsHS 

    can you try below snap?

    Get manager usually fails in scenarios where manager is not configured against a O365 user.

     

    Shujaath_Khan_0-1657783403959.png

    setup :

    right side of var 4 : configure to  run after get manager has failed

    left side of var 3: configure to run on success of get manager

    condition : in condition you can check for null and proceed as needed.

     

    Thanks

    Please click Accept as Solution on this reply if it helped to solve your issue, and thumbs-up if you feel this is useful or important in other ways as a boost.

  • Henry G Smith Profile Picture
    166 on at
    Re: Get manager failing ?

    Hi @Shujaath_Khan , 

     

    I tried your steps:

    DynamicsHS_0-1657847004326.png

    The flow is grabbing the managers email which means it recognises that this is the employees managers email but it still fails? 

    Am i missing something on my end?

     

    Thanks,

    Henry

  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on at
    Re: Get manager failing ?

    Hi, please use scope the way I've implemented.

    And condition action would be configured to run after both success and failure of scope thanks

     

  • Henry G Smith Profile Picture
    166 on at
    Re: Get manager failing ?

    Hi @Shujaath_Khan ,

     

    This is what I got:

    DynamicsHS_0-1657848070678.png

     

  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on at
    Re: Get manager failing ?

    Hey, right side of var should be configured on runafter failure believe.

    Only any one leg is to be executed either sucess or failure thanks

     

  • Henry G Smith Profile Picture
    166 on at
    Re: Get manager failing ?

    Hi @Shujaath_Khan , 

     

    Apologies, as I may be missing something. But I am still confused as to why I cannot get the managers email in the compose and place it in a email?

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