web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / The gateway did not re...
Power Apps
Answered

The gateway did not receive a response from 'Microsoft.CommonDataModel'

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

I am getting the error "The gateway did not receive a response from 'Microsoft.CommonDataModel' within the specified time period" when trying to access the entities for an environment I created last week.

Categories:
  • v-yamao-msft Profile Picture
    Microsoft Employee on at

    Hi llushbaugh,

     

    I have a custom entity which was created last week on the new environment. And now I can access the custom entity with no error message. I can open it in Excel and publish data. I can also create an App based on this custom entity. But I don’t get the error message what you said.

     

    To reproduce this issue, please provide more information about:
    1. In which environment did you create the custom entity?
    2. How did you access the entity? Did you create an App based on it or just click the entity on PowerApps.com>Common Data Service>Entities?

     

    Best regards,
    Mabel Mao

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I had created a new environment called Sales Beta.   I just now created a second new environment and it gives me the same error when I attempt to create the CDM database for the new environment.

  • Vijeta Profile Picture
    Microsoft Employee on at

    Hello,

     

    Sorry about the inconvenience caused. We are aware of the issue affecting certain deployments and are working on a fix. Thank you for your patience.

  • Vijeta Profile Picture
    Microsoft Employee on at

    This issue was resolved last night. Can you please try now?

  • Verified answer
    Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I am now able to access my entities without the error.  Thank you for the quick fix.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    As of about 1 hour ago, I am consistenty receiving the same error and am unable to create or save any new entities. Any help would be greatly appreciate!

  • AbulHassan Profile Picture
    46 on at

    I am getting this following error when I tried to add a new user in the SHARING app page of the PowerApp.

     

    "The gateway did not receive a response from 'powerappsfe-prod-europe.trafficmanager.net' within the specified time period."

     

    This is the first time I am seeing this, the app has been shared to more than 20 people. I tried creating a new app and tried to share to a single user, same error occured. Any ideas please?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Any updates on this?  I started receiving the same error today. 

  • linhtran Profile Picture
    Microsoft Employee on at

    This is related to the current incident in PowerApps related to sharing. We are treating this with highest priority and investigations are in progress (incident reference: 82670244).

     

    Thank you for your patience, details and updates will be posted on our Support page as this issue is addressed.

    https://powerapps.microsoft.com/en-us/support/

  • VikasDadhich Profile Picture
    22 on at

    Hi I am getting this error while exporting Powerapps

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 395 Super User 2026 Season 2

#2
Mohsin Ali Profile Picture

Mohsin Ali 328

#3
WarrenBelz Profile Picture

WarrenBelz 260 Most Valuable Professional

Last 30 days Overall leaderboard