I am getting the following error when trying to update power automate desktop. Any ideas on how to fix it? I have restarted my computer and tried to manually uninstall the old files, but it errors out there as well.
Product: Power Automate for desktop -- Error 1714. The older version of Power Automate for desktop cannot be removed. Contact your technical support group. System Error 1620.
Hi @ah258 ,
You need to manually delete leftover program files and registry entries. Proceed with caution as deleting the wrong files could affect your system. It's recommended to create a system restore point before proceeding.
Close Power Automate Desktop.
Open File Explorer.
Navigate to the following locations and delete any folders related to Power Automate Desktop:
C:\Program Files (x86)\Microsoft\Power Automate Desktop
C:\Users\<username>\AppData\Local\Microsoft\Power Automate Desktop
C:\Users\<username>\AppData\Roaming\Microsoft\Power Automate DesktopNote: Replace <username> with your actual Windows username.
Open Registry Editor (search for "regedit" in the Start menu).
Important: Back up your registry before making any changes. Right-click on "Computer" and select "Export" to create a backup.
Navigate to the following registry keys and delete them (if they exist):
HKEY_CURRENT_USER\Software\Microsoft\Power Automate Desktop
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Power Automate Desktop
Restart your computer.
Try reinstalling the latest version of Power Automate Desktop.
(Note:- if you got your solution you can mark as solution and gives kudos)
Thanks & Regards
Vishnu Reddy
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