Greetings!
I have created a custom entity with a drop down field with yes and no and a subgrid and the subgrid has filtered resources from dynamics crm field service
The subgrid contain resources. When i select Yes in the dropdown, an email should go with two options Accept and Reject to all the resources present in the subgrid
And When the the resource receives mail and clicks on Accept or Reject in the email, the response should be captured in new entity and the response should be ranked
For example
I have a subgrid with three resources, resource 1 replies first so it will be ranked as 1 and resource 2 replies 4th it will be ranked as 4 and so on based on how early they reply
Kindly guide
Best regards
Enh
