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Community site session details

Session Id :
Power Automate - Building Flows
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Convert file - Bad Gateway

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Posted on by 152

All flows that use Convert file are getting a bad gateway error.

The exact error is 

"Service Unavailable -
Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.

Ref A: 0284456EEA90402D90D1F7D86CD9AB5B Ref B: BL2EDGE2706 Ref C: 2022-04-06T16:09:15Z

I created a new flow from scratch, disabled the retry policy and after two minutes I get this:
   "error": 
    "code": 502,
    "source": "canada-001.azure-apim.net",
    "clientRequestId": "531e05b5-456c-4085-a76d-b4a37c8c72d2",
    "message": "BadGateway",
    "innerError": 
      "status": 503,
      "message": "Operation has taken too long.",
      "source": "api.connectorp.svc.ms"

I have the same question (0)
  • StevenRichards Profile Picture
    152 on at
    Re: Convert file - Bad Gateway

    Issue appears to have cleared itself.

  • ahmednaseem Profile Picture
    on at
    Re: Convert file - Bad Gateway

    Did anyone start experience this recently. I have the same issue starting from this morning. Any suggestion. 

    Thanks

  • sa131 Profile Picture
    2 on at
    Re: Convert file - Bad Gateway

    We are facing the same issue in our multiple flows where we used the convert to PDF step.

     

    sa131_0-1671004578699.png

     

    Can anyone please provide solution for this or let us know that if there's any power outage in Power Automate.

    Thanks.

  • ahmednaseem Profile Picture
    on at
    Re: Convert file - Bad Gateway

    @sa131 it seems its working again. I have tested few flows that failed the action today, and started working, Looks like some issue with PowerApps services.

  • Dmukuna Profile Picture
    2 on at
    Re: Convert file - Bad Gateway

    Dmukuna_0-1676632185957.png

    This works when the file is small but in this case the word document file is about 2.1mb. Is there a workaround?

  • MarianoGoettel Profile Picture
    14 on at
    Re: Convert file - Bad Gateway

    Got the same issue! The first two days of the flow the actions worked, then the BadGateway issue occrured. Is this a general Problem? 

  • Astrit68 Profile Picture
    12 on at
    Re: Convert file - Bad Gateway

    Im facing this Problem too! is there any solution out there? 

  • ahmednaseem Profile Picture
    on at
    Re: Convert file - Bad Gateway

    Which region are you based in? Last time this happened it was in AU.

  • Astrit68 Profile Picture
    12 on at
    Re: Convert file - Bad Gateway

    Hi @ahmednaseem, its happening in Germany. i already deleted the create file action, populate action and the convert to pdf action... its still not working.

  • ahmednaseem Profile Picture
    on at
    Re: Convert file - Bad Gateway

    Best way is to create a support ticket in Power Platform admin centre and check if there is outage in Onedrive in you region. Also check if your connections are active

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