How to track a history of unsuccessful request submissions in PowerApps

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Posted on by Community Power Pla... Microsoft Employee

Hi All,

I need your help. I have created a PowerApp using SharePoint list as a source.

I have also configured email notification on submission.

One of the users who submitted a request through the PowerApp web URL. He also got a confirmation email for the submission, however, his entry was not submitted to the SharePoint list. I found a reason that he didn't have access to the list and that is why his entry was not there. Now, I am trying to find out if there is a way to track his entry either through the PowerApps form or SharePoint list. I know, in Sharepoint list we can track the versioning but not sure if that specific entry will show up or not as he didn't have the access the list when he submitted a request.

Ideally, I should have restricted email notification if a record was not inserted to the list. Now, I am struggling to track the entry on to the PowerApp form.

Please advise.

Categories:

Building Power Apps

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Jeff_Thorpe 6,085 Super User 2024 Season 1 on at

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If you are using a form control then you could move your email notification code to the OnSuccess property of the form. This way when the SubmitForm() is triggered the email will only be sent if the data was successfully saved.
RezaDorrani 12,145 on at

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Hi @Anonymous

PowerApps does not store any data unless you added logic to store information in App Offline

Soince user submitted and data went to Flow (assuming flow is sending data to SharePont)
Just go back to flow and re-run that flow (the one which failed)

Regards,
Reza Dorrani

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
Community Power Pla... Microsoft Employee on at

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Thanks Jeff.
As of now, an email notification is On Select - Submit Button, though I am checking all the required field. I will change my email notification code OnSuccess of the form.

Do you advise if there is a way I can track previously entered records through the form?
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Jeff_Thorpe 6,085 Super User 2024 Season 1 on at

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There is no way to tell if any of the previous records failed to submit.
Community Power Pla... Microsoft Employee on at

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I wish there could be a way to find similar like MS flow where we can see the entries even though it was not successful.
Community Power Pla... Microsoft Employee on at

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Hi Reza,
I have not used flow to send a notification email, but I have used Office365.SendEmail option on the submit button.
Here is the logic I have used.
====================================
If(
!Form1.Valid,
// Then
SubmitForm(Form1),
// Else
// If(
// IsEmpty(DataCardValue1.Text),
// Then
// Notify("Failed to submit, fill all the required fields and try again.",NotificationType.Error),
// Else
//ResetForm(Form1);
SubmitForm(Form1);
Navigate('Thank you');
Notify("Submitted new record.",NotificationType.Success),
Office365.SendEmail(
User().Email,
"EPO Intake Form - Submission Confirmation : " & DataCardValue1.Text ,
"Hi " & Left(User().FullName,Find( " ",User().FullName) - 1) & "," & " 
Thank you for your submission." & " " & "We will review and respond no later than two (2) business days. " & " Please feel free to reach out to ABC@XYZ.com if you have any questions. " & " Thanks!" & " ",
{
IsHtml: true,
Importance: "Normal",
Cc: "ABC@XYZ.com"
}
)
);
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RezaDorrani 12,145 on at

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Hi @Anonymous

As @Jeff_Thorpe mentioned, your best case will be to send email onSuccess property fo the form control

However, the data that user tried to post is lost and there is no way to recover that

Regards,
Reza Dorrani

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
Community Power Pla... Microsoft Employee on at

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@Jeff_Thorpe @RezaDorrani
Need some suggestion on the form submission page.

I have changed the logic for Submit button and used below
!Form1.Valid;SubmitForm(Form1)

And, on the success of the form1, I have used the below code. I am trying to display the form value in the email, which previously worked on Submit Button when I used this code, however, it's not working for Form onSuccess.
Any thought?

If(
!Form1.Valid,
SubmitForm(Form1),
SubmitForm(Form1);
Navigate('Thank you');
Notify("Submitted new record.",NotificationType.Success),
Office365.SendEmail(
User().Email,
"EPO Intake Form - Submission Confirmation : " & DataCardValue1.Text ,
"Hi " & Left(User().FullName,Find( " ",User().FullName) - 1) & "," & " 
Thank you for your submission." & " " & "We will review and respond no later than two (2) business days. " & " Please feel free to reach out to AC@XYZ.com if you have any questions. " & " Thanks!" & " -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------" & " Project Name : " & DataCardValue1.Text & " PR # : " & DataCardValue3.Text & " Business Group : " & DataCardValue12.Text & " Anticipated Launch Date : " & DateValue(Text(DataCardValue13.SelectedDate)) & " Third Party Supplier : " & DataCardValue7.Text & " Brief Description : " & DataCardValue8.Text & " Notes : " & DataCardValue10.Text &" ",
{
IsHtml: true,
Importance: "Normal",
Cc: "satish.pandey16@XYZ.com"
}
)
);