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Power Platform Community / Forums / Power Automate / Resubmit item to Origi...
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Resubmit item to Originator when rejecting the item using Flow in SharePoint Online

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Posted on by Microsoft Employee

Hi All,

 

In my past exp. with workflows - when item rejected by approver - workflow will be cancelled and will start it again.
But to implement the rejection scenarios (Approvers reject it has to go back to Requestor) in our current requirement,
I am trying to achieve the same using Sequential workflow only (If it is State-Machine - more complicated and time consuming, Maintenance problems in future)

 

We have 4 levels of workflow : 

If Approver1 Rejected, - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver2 Rejected - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver3 Rejected - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver4 Rejected - It has to go back to Approver3 for additional changes. and workflow should start from the one who requested the changes.

 

Challenges with Flow:

All the approvers are having three buttons(Approve, Reject, NeedMoreInfo)
Once Approver clicks on "Request for more information" Option in mail -> email will be sent to requester saying" your approver requested for more information" , I have user interface of Power APPS with Datasource as Sharepoint, Now Requestor will submit the change successfully (how does ur flow identify that Requestor submitted a change). I tried using Trigger inside "When item created /Modified "Still it didn't work. Some of the TestCases have been Failed.

Tried following question, but didn't get any answer.

https://powerusers.microsoft.com/t5/Building-Flows/How-to-resubmit-the-Request-for-Approval-using-custom-responses/td-p/462986

Tried with other option:

Once the approver rejected the item - it will go to Requestor(sending edit link in rejection email),
After Requestor submit the change successfully , in this case it should trigger the workflow.
To trigger the workflow again , changed the triggering condition from "Start Workflow when create the item" --> "Start Workflow when create/edit the item" , but this is not the valid for some scenarios, specially (update item -Action)..

 

Can anyone pls let me know - is there any way to achieve using MS Flow..

 

Thanks

Vishnu

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