Hello Expert ,
I tried to count number of time a client rejected the resolution of case.
How can I retrieve the Status Reason ?
I want to retrieve the status Reason = SOLUTION REJECTED
What are you suggestion.
I attached to screen shot
Thank you !
Hi @Anonymous ,
Please refer to screenshot below to create the flow:
The expression in the Compose as below:
length(body('Filter_array'))
Best regards,
Alice
Community Support Team _ Alice ZhangIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
How can set up a loop and count 3 time this rejection state?
If your original problem has been solved, please go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!
You could create a new post with the new question so the problem could be quickly answered.
That a sub -question
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Chiara Carbone as our Community Spotlight for November…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Michael E. Gernaey 797 Super User 2025 Season 2
Tomac 425 Moderator
developerAJ 319