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Power Platform Community / Forums / Power Apps / Send Email from Goup m...
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Send Email from Goup mailbox

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Posted on by 21

Hi all, 

 

i'm trying to make a simple app to send an email when i press a button from groupmailbox@contoso.com

I find a way to send from user mailbox and shared to but not from group.

How can i solve?

 

 

Thanks to all 

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  • RandyHayes Profile Picture
    76,299 Super User 2024 Season 1 on at

    @AArtoni 

    If you are trying to send from a Group, then you will need to use the Office 365 Groups Mail connector.

    From there you can start a new thread in the group or reply to a group conversation.

     

    I hope this is helpful for you.

  • AArtoni Profile Picture
    21 on at

    i use Office 365 Groups Mail connector but when i try to login with goup mail address , it is not recognized.

    in my scenario i have:

    helpdesk@contoso.com = ms365 teams group

    warehouse@contoso.com = shared mailbox

     

    i fi try helpdesk@contoso.com as a sender not work instead warehouse@contoso.com work fine

     

    (sorry for bad eng)

  • RandyHayes Profile Picture
    76,299 Super User 2024 Season 1 on at

    @AArtoni 

    What is the formula you are using to send the email?

    Also, was your Team set up as a group first and then migrated to a Team, or was it just set up as a Team?

  • AArtoni Profile Picture
    21 on at

    Office365Outlook.SendEmailV2("helpdesk@contoso.com";"Subject";"Body")

    For the group creation sorry but i don't remember 😞

     

  • RandyHayes Profile Picture
    76,299 Super User 2024 Season 1 on at

    @AArtoni 

    You cannot use the SendEmailV2 action on a group email.  That is part of the Office365Outlook connector.  You will be needing actions on the Office 365 Groups Mail connector.

    This will depend then if you are creating a new thread in the group email or if you are creating a new conversation.

  • AArtoni Profile Picture
    21 on at

    i can't understand why this formula used with shared mailbox wok fine and not with group mailbox 😞

     

  • RandyHayes Profile Picture
    76,299 Super User 2024 Season 1 on at

    @AArtoni 

    Because group mail is not a shared mailbox.  It is much different.  

    SendEmailV2 will work with a shared mailbox, but not group mail.

  • AArtoni Profile Picture
    21 on at

    there is a way to let users to send email with own 365account instead group mailbox?

    At the moment my app use my 365 account for testing.

     

  • RandyHayes Profile Picture
    76,299 Super User 2024 Season 1 on at

    @AArtoni 

    In PowerApps you can use SendEmailV2 to send emails from your own account or from a shared email account (as long as the user has permissions).  That covers user email and shared email, and is serviced by the Office365Outlook connector.

     

    Groups are not shared mailboxes, they are special types that need to use the Office365GroupsMail connector. 

    Groups have Conversations and Threads in them.  You can either start a new conversation or thread in the group.

     

    What is it that you are trying to accomplish exactly?  Interacting with the group or sending out emails based on a particular email address?

     

  • AArtoni Profile Picture
    21 on at

    at work we have help desk group (365 group in teams) and we need to send email from this gruop to our customers.

    My app build email body from combobox items and send out that pressing a button. (using group mailbox as sender)

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